Reviews

Never have a dealt with such a superb pool company! Had the pleasure of dealing with the Pools "R" Us team! What a team! Super friendly, and super knowledgeable, and they consistently kept me informed on a property that I couldn't be there to supervise. Not only they were smart and efficient but also quick in responding and getting the job done! This review probably sounds like a family member or friend of theirs (LOL) but it truly is not! If you have any pool issues, this is the company to call!

We have just contracted with Pools R Us and at this point could not he happier. Ben and Clay did an amazing job on the design and had no issue making adjustments due to budget constraints. This is our first pool and we are very excited we found Pools R Us. We will update once the pool is complete, but from what we've seen so far, we are expecting everything to go smoothly.

1000 STARS AND GRATITUDE TO CLAY + GREG @ POOLS R US. I built my dream home in Summerlin, by red rock, overlooking the strip. Clay and Greg from POOLS R US offered me the best quote and did the work in a prompt and professional manner. They were SUPER PATIENT and NEVER ONCE tried up sell me. I'm a novice and I put all trust in them and have been rewarded with a pool beyond my wildest expectations. As of today, 8/8/22, THE POOL/SPA DONE!!! ALL deadlines were met. It came out so beautiful that I hope I stay in this house for the rest of my life. Thank you CLAY and GREG!! you are true professionals and did every single thing you said you would, when you said you would. You were responsive, reasonable, and friendly. Thanks so much. I am happy to post 3 photos of the pool POOLS R US BUILT. FOREVER GRATEFUL

From beginning to end, Ben at Pools "R" Us exceeded our expectations!!! He is responsive, friendly, knowledgeable, and transparent! My husband and I started our search in the beginning of April for a pool builder. We had a set firm budget and knew exactly what we wanted. We looked into fiberglass and g-unite pool companies. Many of these companies went over our budget with quotes and also gave us deadlines that were six to eight months away. Ben came over to our home at the end of April to do our quote. We told him exactly what we wanted, the budget, and what our goals were. He gave us renderings same day!! He told us what the turn around time would be. Our project was to start in May and our pool was promised by September 5th. I was skeptical it would be done by September 5th. I also am eight months pregnant, so I definitely wanted the pool to be completed before my due date! It is July 29 and our pool is complete!!! Two months!!!! I am still in shock looking at it. Every step in the process was smooth sailing because Ben was so responsive. He told us at every point what was happening next and answered all our questions no matter the time of day!Very thankful to have done this project with Ben! I highly recommend Pools "R" Us!!!!

Owner Reached Out and Made Everything Right. I Feel So Much Better About My Purchase & Completely Satisfied With The Whole Experience. Great Company To Work With And I Love My Backyard. Everything Is Working Great.

Sooooo, all I heard from friends and family were crazy stories about pool builders/new pool construction and the nonsense that comes with it when we told them we wanted a pool for our family. "Good luck finding a company that you can count on""Promised the world and delivered a cupcake"Etc........From the moment we reached out to Pools R Us, we felt the connection immediately. Ben was our sales guy/designer... and he was with us from start to finish. He listened to what we were looking for, generated a 3d rendering, was patient thru the small changes we made and was always willing to take the time to answer even the smallest of questions we had. Onxe the process started, we often saw Pools R Us team members at our hours checking up on the work in-between phases of work. All the guys are super friendly as well and also answered questions we had. One of the men was Greg, and the other one was Butch. Very knowledgeable men! Ben Greg and Butch always managed our expectations and even informed us that the project was going to take a few weeks longer due to a travertine backorder (which to us was fine because we were told in advance)Even the front desk lady Erin helped give us a third opinion when we were in their tile room choosing tile and stone. Thank you all for proving my family and friends wrong about the building of a pool here in Las Vegas! You delivered an unbelievable pool for us and we couldn't be happier!

Pools R Us exceeded our expectations. Greg was awesome to work with. He took the time to answer all of our questions from the design process through each step of the way. I would highly recommend.

As most homeowners are aware, it is critical to find the right business to help enhance your costly pool investment. After researching other businesses on Yelp and the local BBB, we chose Pool R Us, and we couldn't be happier.Cody began by visiting our pool and listening to what we wanted to do to "refresh" its appearance, which was so outdated when we purchased the home. (I swear whoever thought red flagstone would make a nice pool border in Las Vegas must have been drunk when they used this material for so many pools). Cody measured our pool and listened to what we desired to do with it. Several of his great recommendations were incorporated into the redesign. He followed up with a solid cost estimate and an agreed-upon renovation schedule. Surprisingly, the first demo crew was able to begin work a month sooner than anticipated...I'm not going to stop productivity. Chuck, the site foreman, would conduct random inspections to verify everything was proceeding according to plan. He even came on the weekends to assist with the little tasks.In the end, the pool transformation turned out incredible and we are looking forward to spending more time in our backyard enjoying our new pool area.Thank you to everyone who contributed to making a dream a reality.

We took some time searching for the right pool company once we had clay come over and showed us what he could do and the price we went with pools r us . We started in December and finished middle of April . It was a great experience and Clay was very helpful along the way answering all the questions me and my fiancé had I highly recommend Pools R us !