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Online Reviews from YELP, GOOGLE, ANGIE'S LIST...and more!

  •   From the very beginning, Clay, Chuck and Greg were very determined to get our business, they went over and above the competition to accommodate our requests and put pressure on themselves and they met all our expectations.... Clay', the designer asked what we wanted in our pool and he delivered more than we expected ...we appreciate all of the team members as well, very professional....we totally recommend this pool company , we are very satisfied with our beautiful pool

    thumb Bibette B.
  •   Pools r us was great from the very beginning when we had our consultation. My salesman Clay was very down to earth and a great listener. From the start of the conversation I felt comfortable with his listen first approach followed up by expert advice. The owner Greg was also very easy to talk to and he guided us very well through the design and gave us everything we wanted With no pressure or compromise. Our project foreman Chuck was incredible. He was very professional and on top of the smallest details. Pools r us not only answered all of my calls during construction they were happy to take them and made small talk although I know how busy they are. I can't stress how easy and comforting it was to work with them. You will not regret hiring them to build your pool.

    thumb Eric G.
  •   The team at Pools "R" Us are amazing. Both Ben and Chuck are professional, competent and caring about delivering on their promise of quality and job well done.

    They resurfaced our pool, replaced tile and painted the pool decking. The end result was exactly what we wanted without any surprises or "gotchas" along the way.

    They were a pleasure to work with and we're glad we chose Pools "R" Us and would do so again.

    thumb Geoff Z.
  •   I went through four different estimates before picking Pools R Us, and I can confidently say that they were the best choice.

    Their rep, Ben, was friendly and professional. Their quote was lower than the other four estimates from other pool companies. And they got the job done right. I am so grateful for Pools R Us because their fair price still delivered a great product.

    We love our remodeled pool, and are super grateful Ben was there to answer any questions along the way. He even made recommendations that would help us save money here or there without jeopardizing the quality of the job.

    I highly recommend Pools R Us to anyone out there looking!

    thumb Amber M.
  •   We recently relocated to Vegas due to a Military move and were in dire need of a pool renovation. I requested multiple quotes with local Vegas companies via Yelp, but Pools R Us was the only company to follow through with an in person quote, which was shortly followed by a bid. We needed the project complete prior to family members visiting for the holidays and they came through as promised. Ben and Chuck went above and beyond to ensure our requests were taken care of. Both gentlemen were always available when questions arose. Our family couldn't be happier with the outcome of our project. We are looking forward to working with this company again in order to continue upgrading our backyard.

    thumb Hector R.
  •   We are new to Las Vegas and purchased a new home. PoolsRUs came highly recommended by our Realtor; and they lived up to her praise. PoolsRUs was professional and friendly from the first day we met Greg. He answered all of our questions and provided us with a timely 3D photograph of what our outcome would be. And the end results were just that. My husband and I are so happy with our pool and the great landscaping. I would definitely recommend.

    thumb Twanda T.
  •   Scheduled an appointment with this business, the gentleman came out on time and was very respectable, professional, and took the measurements needed.

    Received the design within a timely manner despite a hiccup in wrong e-mail or home address which wasn't a huge problem for me as this was a step by step process. The design was perfect, me and my wife really liked everything about it.

    We did our research on the business, between checking the license, insurance, better business bureau, contractors board, and etc. The fact is the business is awesome. Unfortunately the reason why we went with another business was due to price and how the pool was shortened versus our yard as could be told by the picture.

    Yet the pool itself without question is purely perfect the way we wanted it. But we ended up picking another Pool company with a lower price.

    thumb Brian S.
  •   Clay, Chuck, and Greg were all great to work with. From start to finish they answered all of our questions, made sure everything was taken care of and any issues or concerns we had were addressed immediately. Our pool and spa turned out beautiful! We look forward to vacationing in our own backyard now!

    thumb Melissa M.
  •   I could not be happier with Pools "R" Us. I had several quotes before making a decision, and from the first time I met Chuck he was friendly, honest, and direct about the scale of what I wanted done. I had 1990's sandstone edging removed, all new concrete poured including a 10'x17' extension of the concrete pad, new cool decking,  plaster replaced with pebble, new tile (including custom markers on my stairs!), the pool and spa lights rewired and replaced, the waterfall between the spa and pool converted to a pour through, and a new pump and filter installed.  While his quote was not the cheapest I got, it was not the highest either. We started the project the same week covid hit.  There were a few minor bumps along the way (due to weather and not knowing if covid was going to shut down the construction business), but each time Chuck was communicative and contacted me first.  All of the workmen were friendly and respectful and took care of any questions I had. From start to finish the job took a little less than two months.  Even after completion Chuck came by to make sure everything was good and told me he would be available if I needed help in the future. Every day I look out at my yard and tell myself it is the best money I have ever spent! It took me several years to make the decision to remodel, and I am so glad I went with Pools "R" Us.
    P.S. I apologize for all the photos being sideways, they flipped when I uploaded them. 🙂

    thumb Cristina M.
  •   Our pool was in bad shape. Cracking plaster and ugly pink tile. We had them do micro pebble in tahoe and new tile as well as new auto top off and new skimmer, lights and paint the cool decking. We cant be more pleased with the outcome. Thank you

    thumb Bridget B.
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